| Issue ID | 728452 |
| Internal NHTSA # | 10274698 |
| Manufacurer | MERCEDES-BENZ USA, LLC. |
| Brand | MERCEDES BENZ |
| Model | G55 |
| Model Year | 2005 |
| File date | 10/03/09 |
| Component | SEATS |
| Product type code | VEHICLE |
| Description of the problem | I have recently purchased a 2005 mercedes g-55 which had an aftermarket dvd system with screens in both front headrests. Upon removing the headrests to install seat covers, we discovered the dvd installer had cut into the headrest posts, thusly ruining the integrity of the headrests. I have ordered new headrests from mercedes 6 weeks ago. We believe this is a serious safety hazard and also fear that many aftermarket dvd system installers may be cutting the headrest posts and the consumer is completely unaware of the damage done to their headrests and the integrity that is lost. As we all know headrests are an important safety feature in modern automobiles and have saved countless lives and lessened the likelihood of whiplash, head and neck injury. We plan to retain the old, altered headrests until we are satisfied this problem is addressed. I have been in the automotive trade for 31 years and do have an understanding of safety, integrity and the consequence of alterations such as this. Thank-you. |
| Vehicle Mileage at Failure | 20000 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | SALT LAKE CITY, UT |
| VIN pattern | WDCYR71E85XXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |